About Reviews & Ratings

For those who have questions about the reviews, ratings and how they work.

Do reviews ever get removed?
We hope not. However, at times, our editorial team may find the need to remove a review if it violates our Terms of Service or Reviewer Guidelines. In the e...
Wed, 12 Aug, 2015 at 3:09 PM
Can business owners see reviews?
Yes! This is an opportunity for business owners and employees to learn what is considered deaffriendly. If you are a reviewer and would prefer not t...
Thu, 12 May, 2016 at 7:52 PM
How are businesses rated?
We love Siskel and Ebert's thumbs-up, thumbs-down rating style and alphabetized report cards, but ultimately decided on a 5-star rating system fo...
Wed, 12 Aug, 2015 at 3:17 PM
Can business owners publicly comment on reviews?
At this time, deaffriendly.com does not allow businesses owners to comment on reviews. Business owners are strongly encouraged to remedy deaf-c...
Fri, 13 May, 2016 at 10:47 AM