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Tutorials and How To's
Managing a Business Profile
How do I claim my business?
What should I do if I've received a negative review?
What should I do if I feel like a review may be fraudulent or inaccurate?
How do I edit or manage my business profiles?
How do I change my business name, address, phone number or website address?
How do I post a review?
How do I post an anonymous review?
I'm not finding the business I want to review.
Managing my Personal Profile
How do I change my headshot / avatar / profile image?
Frequently Asked Questions
What do you mean "Deaf-Friendly"?
What is deaffriendly.com?
What kind of businesses are reviewed?
Where is deaffriendly.com based?
I don't see deaffriendly.com in my country, but I'd like to. What do I do?
About Reviews & Ratings
Do reviews ever get removed?
Can business owners see reviews?
How are businesses rated?
Can business owners publicly comment on reviews?
Why claim your business?
How much does it cost?
Who is reviewing my business?
I've claimed my business! Now what?
What's the best way to make sure my business information is correct?
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Biz freebies in exchange for my positive review: Yea or Nay?
What should I do, if I had a deaf-challenged experience?
What kind of businesses can I review?
How do I rate businesses?
Deaf-Friendly Training Program
What training does deaffriendly offer?
Help Desk Software